Level 12, 530 Collins Street
Melbourne VIC 3000, Australia
Locked Bag 2, Collins St East
凤凰体育网址 Melbourne VIC 8003, Australia
Telephone: (03) 9653 2100
Fax: (03) 9653 2199
Freecall: 1800 020 083
4 National Circuit
凤凰体育网址 Barton ACT 2600, Australia
GPO Box 1428
凤凰体育网址 Canberra City ACT 2601, Australia
Telephone: (02) 6240 3200
Fax: (02) 6240 3399
凤凰体育网址 Freecall: 1800 020 083
Translating and Interpreting Service
凤凰体育网址The Translating and Interpreting Service (TIS) is available for people who do not speak English and for English speakers needing to communicate with them. TIS is a national service, 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call.
Phone: 131 450
National Relay Service
凤凰体育网址If you are deaf, or have a hearing impairment or speech impairment, contact us through the :
- TTY users phone 133 677 then ask for 1800 020 083
- Speak and Listen users phone 1300 555 727 then ask for 1800 020 083
- Internet relay users then ask for 1800 020 083
Should you be unhappy with our service or wish to make suggestions/comments
- Tell the employee with whom you are dealing the nature of your dissatisfaction or other feedback.
- You may ask to speak to a senior manager.
- Alternatively, you may contact an Executive Manager or the Assistant Commissioner Corporate Services for advice on the appropriate courses of action open to you.
- Complaints will be fully investigated and, where appropriate, details will be included in the Commission's Annual Report.